Safe Gaming Pledge

Responsible Gaming at PGKN — Your Safety Is Our Priority

PGKN believes gaming should be a source of enjoyment, not stress. We place the highest importance on every player's wellbeing and safety. Responsible gaming helps you stay in control and protect yourself.

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Our Responsible Gaming Key features

At PGKN, we are always committed to providing every player with a safe and controlled gaming environment.

Personal Limit Settings

Set your own deposit, bet, and loss limits. PGKN gives you full control to stay within your budget and enjoy gaming responsibly.

Time management features

Decide in advance how much time you will spend playing each day or week. When your time limit is reached, PGKN will automatically alert you — because responsible gaming means managing your time wisely.

Self-exclusion features

If you feel you need a break, you can temporarily suspend your account at any time. PGKN's self-exclusion tool is here to help you protect your mental well-being.

Minor Protection

PGKN strictly prohibits participation by anyone under 18. We enforce age verification procedures and provide parents with parental control tools.

Mental health support

If you show signs of problem gambling, PGKN can help connect you with professional support organisations. You are not alone — we are always here for you.

Activity Monitoring

View your gaming history, spending, and win statistics at any time. Transparency is the cornerstone of responsible gaming at PGKN.

What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming It means enjoying gaming while knowing your limits, staying in control, and not letting it become a source of financial hardship beyond entertainment. PGKN believes online gaming is most enjoyable when played with awareness and responsibility.

Millions of people in Bangladesh enjoy online gaming every day. Yet many are unaware of when excessive play crosses into addiction. Adhering to PGKN's responsible gaming policy is mandatory for all players, because we want your experience to always be a positive one.

Keep in mind: Gaming is for entertainment only. If you ever feel that playing is having a negative effect on your daily life or relationships, take a break immediately and seek help.

Recognising the signs of problem gambling

The first step in responsible gaming is an honest self-assessment. The following signs may be cause for concern if you notice them in yourself:

  • Repeatedly playing to chase losses
  • Neglecting family or work commitments for gaming
  • Borrowing money or spending savings to fund gaming
  • Being unable to stop gaming despite trying
  • Gaming to relieve stress or loneliness
  • Hiding your gaming activity from loved ones

On PGKN's responsible gaming platform, you can review your account activity at any time and set limits whenever needed.

How to Set Limits at PGKN

Our platform lets you set the following limits — the essential tools for responsible gaming:

  • Daily / Weekly / Monthly Deposit Limits — Deposit limit within a defined time period
  • Loss limit — Automatic break after reaching a set loss amount
  • Session time limit — Maximum continuous play duration per session
  • Cooling-Off Period — Option to take a break from 24 hours up to 30 days
  • Permanent self-exclusion — Request permanent account closure

Once set, these limits take effect immediately. A 24-hour cooling period applies when increasing a limit, helping you avoid impulsive decisions.

Our Commitment to Protecting Minors

You must be 18 or older to register at PGKN. We enforce strict age verification and investigate any suspicious accounts. If a parent or guardian becomes aware of unauthorized use by a minor, please contact our support team directly.

Using parental control software, you can restrict access to gaming sites on devices in your home. This is an important part of responsible gaming.

Responsible Gaming Tips

  • Only play with money you can afford to lose without affecting your daily life.
  • Set a time limit before you play and stop when that time is up.
  • Do not place larger bets trying to recover money you have already lost.
  • Never play under the influence of alcohol or any other substance.
  • Take regular breaks — at least 10 minutes of rest every hour.
  • Always prioritize spending quality time with family and friends.
  • Winning is never guaranteed — every game is a matter of chance, not skill.

Self-Assessment

How in control is your gaming behavior? Check your score below:

Time management Healthy
Financial Limits Stay Alert
Mental well-being Healthy

* This is a sample illustration only. Please contact our support team for an actual assessment.

18+ Age Restriction Warning

All PGKN services are strictly for individuals aged 18 and above. Account creation or use by minors is strictly prohibited.

Frequently FAQ

Frequently asked questions about responsible gaming

Responsible gaming means enjoying gaming while staying aware of your limits, keeping within your budget, and treating it as entertainment — not a source of income. PGKN provides a range of responsible gaming tools to help you maintain healthy gaming habits.

After logging in to your PGKN account, go to Account Settings and navigate to the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Reducing a limit applies instantly, but increasing one requires a 24-hour waiting period.

Self-exclusion comes in two forms. A temporary exclusion suspends your account for anywhere between 24 hours and 6 months, after which it is automatically reactivated. For permanent exclusion, you may apply to support for reactivation after a minimum of 6 months, subject to review.

If you feel gaming is having a negative impact on your life, reach out to PGKN's 24/7 support team. You can also speak with a mental health professional or someone you trust — a family member or close friend. As part of our responsible gaming commitment, we're always here to help.

PGKN follows a strict age verification process. A national ID or other verifiable documentation is required at registration. If an account is found to belong to a minor, it is immediately suspended and all funds are returned.
Join PGKN Today

Start Safe and Responsible Gaming At PGKN

At PGKN, we are dedicated to ensuring the safety and enjoyment of every player. Register today and experience responsible gaming firsthand.

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